The Full Story
About
We provide full transparency to our customers with documentation of USDA inspection reports, updated health and vaccination records, and breeder information on every puppy in our care. Since we believe families should have a choice when deciding on adding a pet to their family, we are happy to refer customers to shelters and humane societies around the state and offer money and supplies to whoever wants a partnership. As community partners, we invested millions of dollars, hired 35 team members, and recruited top veterinarians to operate this state-of-the-art location focused on the customer experience.
Vision
Petland Raleigh envisions a world where all pets are cherished and receives the love, care, and attention they deserve. Our vision is to be a leading provider of quality pets and pet-related products, where customers can find the perfect pet and enjoy a positive, educational experience every time they visit us. We strive to be a responsible and ethical organization that positively impacts the lives of pets and their families, promoting responsible pet ownership and enhancing the bond between humans and animals. Our goal is to create a welcoming, compassionate community where pets and people thrive.
Mission
At Petland Raleigh, we are dedicated to providing our customers with the highest quality pets and pet-related products. Our mission is to create a welcoming and educational environment where families can find the perfect pet and have a positive experience every time they visit us. Principles: 1 Compassion for animals: We believe in treating all animals with kindness, care, and respect. 2 Responsibility: We are committed to responsible breeding and sales practices and ensuring that all of our pets are healthy and well-cared for. 3 Education: We aim to educate our customers about the proper care and well-being of their pets, promoting responsible pet ownership. 4 Customer Satisfaction: We strive to exceed customer expectations, providing personalized attention and expert advice to each and every customer. 5 Community involvement: We are dedicated to giving back to our community, promoting pet welfare and supporting local animal shelters and rescue organizations. 6 Ethical business practices: We believe in conducting business with integrity and transparency, upholding the highest ethical standards in all of our operations.At Petland Raleigh, we are passionate about pets and the joy they bring to families. We are committed to providing our customers with the best possible experience and ensuring that all of our pets find loving homes.